Case study: Business & support services

Strategic review in support of refinancing and restructuring process

The Problem: Strategic review in support of refinancing and restructuring process

Credo was engaged by a large white-collar and BPO service provider to carry out a strategic review of the business in support of an on-going refinancing and restructuring process. The re-financing process was such that Credo was required to carry out the work within a tight 2 month timeframe, requiring Credo to mobilise a team within one day of winning the tender process.

Our Approach: Data driven strategy, based on comprehensive business and market review

The key components of the work undertaken included a review of four distinct areas:

We then synthesised the findings of our four work streams to:

The Result: Secured re-financing, strengthened core business and targeting new growth

Our work supported the client in:


Nick Daley
Nick has extensive strategy consulting experience in the Business and Support Services space, with particular expertise in buildings and infrastructure services, energy services and the broader outsourcing market. He has worked for some of the largest suppliers in this space across both the UK and major international markets, and drives Credo's thought leadership in this area.
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