Business & Support Services
Business and support services has been one of the emerging sectors over the last fifteen years. The combined focus on privatisation and outsourcing has created a new generation of companies providing diverse services to businesses and organisation across the public and private sector. Credo has been at the forefront of the development of this sector. We have been market leaders in business and support services for the last decade and have relationships with every major company operating in this space. As the sector matures in the UK, and as the requirement for business and support services grows internationally, so we are continuing to advise clients on the new opportunities in the market and develop their service proposition, portfolio strategy and operating model in response.
Credo is the leading UK strategy consultancy in business and support services, and has relationships with every major company operating in this space. We work across the whole range of business and support services, and over the past 2 years have completed major assignments in each of the following areas:
- Facilities management and property services
- Social housing services
- Business process outsourcing (BPO) and business process services
- Professional services
- Energy services
- Infrastructure services
- Equipment hire services
- Front-line and support government services
- Testing, Inspection Certification and Compliance services
Our experience covers all the big corporate strategy issues in the sector. We have led M&A transaction work (buy-side and sell-side, for corporates and financial sponsors, around deal origination and commercial/operational due diligence and integration), carried out extensive internal operational improvement & restructuring programmes and supported major contract bids.
Given the UK’s global leadership in many parts of this sector, we have taken our IP globally for a number of both UK and international clients. This has translated to our leadership position in the growing business and support services market in the Middle East, where we have worked for national governments, local conglomerates and multi-national firms in ensuring a sustainable approach to the operation and maintenance of businesses and infrastructure assets across the region.